Thursday, August 6, 2015

CompTIA Managed Services Biggest Paradigm Shift For the Channel

Managed services is the most important paradigm shift for the channel over the last five years, according to CompTIA CEO, Todd Thibodeaux.

On day one of the industry body's ChannelcCon event in Chicago, Thibodeaux told delegates that of five great paradigm shifts the channel was supposed to experience over the last half-decade, managed services is the only one that has actually been realized.

The other four - cloud, mobility, healthcare IT and broadband expansion - failed to materialize as anticpated, delegates heard.

"We've been hearing words like disruption, synergy for a while but have they really taken a hold?" Thibodeaux asked. "We've been promised a lot of great paradigm shifts and transformations in the last five to seven years. Even during my time here at CompTIA we've had five major periods, five areas where we've been guaranteed these paradigm shifts and great opportunities to come, but have they really done so?"

He said that in 2008 and 2009 as the industry - and world - came out of recession, there was set to be a stimulus program that was intended to make money available for broadband, broadband expansion and spending on various other areas of IT, but he questioned whether the channel saw any real impact of this.



"How many of you got a big benefit out of that? How many of you had some benefit but not so much and how many had none?" he asked delegates.

In answer to Thibodeaux's question, fewer than half the audience said they got any real benefit from what was supposed to be a "big, major deal".

"We were all going to be able to make money, deploy more broadband, go into schools, bridge that digital divide, and all those different things that were going to come from that," he said. "But it didn't turn out to be quite as big a deal as we all thought."

Another area of the industry that has not delivered as expected is healthcare IT, Thibodeaux said. He asked audience members if they had seen a "measurable, meaningful impact" from this area. With 50 percent of the audience saying yes and 50 percent saying no, Thibodeaux pointed out that healthcare IT was a major focus of a ChannelCon a few years ago, with the whole event designed around it.

"People organized their booths all around this idea that healthcare IT was going to be the next big thing. We were going to have years and years of upgrades and doctors' offices moving to electronic records, to upgrading all their systems," he said. "And putting these things in place would enable solution providers and MSPs to make a lot of money."

However, this was not the case, he pointed out, saying that he would be "surprised" if there were more than a handful of companies that made a meaningful business out of the healthcare IT transition. "Things just kind of fizzled away," he said. "But we all thought that was going to be a big thing."

Conversely, when it came to managed services, the majority of the audience who responded said they had seen some kind of meaningful impact on their business.

"Of these first three transitions that we have seen over the last few years, the most important one obviously has been managed services," Thibodeaux pointed out.



"The other two were fleeting, in-the-moment things that were out there for some companies to take advantage of if they could figure out the system. Some companies that may have had some business in the healthcare space to begin with may have got something out of that and seen continuing business, but you don't hear too much about either of these two expected booms actually happening. Managed services, on the other hand, is enduring."

On the subject of cloud and mobility, around 20 percent of the audience said they had developed a meaningful business from cloud. And where mobility is concerned, only a handful of people said they had managed to achieve some kind of meaningful business.

"The bottom line here is that there's no magic bullet," Thibodeaux said. "One out of five areas that we talked about, one out of the five major transformations that we've seen - the paradigm shifts that were supposedly there for the industry over the last five to seven years, only one of those hit and hit over a long period of time.

"The magic, silver bullet doesn't exist out there. What it takes is a lot of hard work, listening to your customers, figuring out what helps them manage their businesses and grow; because their businesses are changing too. Just as we see major transformations and paradigm shifts, they see them as well."

Monday, March 30, 2015

220-801 Study Guide

Question No:3


Which of the following should a technician do NEXT after reporting an incident?

A. Delete the content
B. Confiscate the PC
C. Go back to work
D. Document the incident

Answer: D


Explanation:


When the incident is reported, the best thing to do afterward is to document the details of the incident especially in the hardware case. The documenting of the incident will help determine the cause of the problem and the circumstances in which the problem occurred.

Question No:4



Which of the following MUST be configured when trying to start a machine with a DVD?

A. TPM
B. Virtualization support
C. BIOS security
D. Boot order

Answer: D


Explanation:


By default BIOS boot order is configured to boot the computer from the hard disk. When installing Windows from a DVD or any other OS, you need to set the preferred boot order to DVD so the computer can scan the DVD drive to get the boot data and boot from the DVD.

Friday, February 20, 2015

New Comptia Advanced Security Practitioner Certification Exam Addresses Latest Security Threats

CompTIA, the leader in vendor-neutral skills certifications for the global information technology (IT) workforce, announced recently it has updated its CompTIA Advanced Security Practitioner (CASP) certification exam.

CASP is a mastery level exam that validates advanced competency and skill in IT security. The new exam (CS-002) addresses the latest enterprise-level cyber security threats.

“The roll call of cyber-attacks continues to grow and more are surely on the way,” said Todd Thibodeaux, president and CEO, CompTIA. “To help combat the growing threat of malware, individual hackers and organized hacking groups, we’ve updated the CASP exam to address the latest threats and to better explore the troubleshooting processes security professionals rely on to keep data, devices and networks secure.”

“Each hack is unique,” noted James Stanger, senior director, product development, CompTIA. ”It takes technical knowledge and creativity to combat these threats. These advanced skills are assessed in the CASP exam.”

The CASP certification exam validates competency in enterprise security; risk management; incident response; research and analysis; integration of computing, communications and business disciplines; and technical integration of enterprise components.

“CASP is more hands-on, technical and task oriented than other comparable advanced security certifications,” Stanger explained. “While they explain the ‘why’, CASP covers the ‘how.’ Our exam includes performance-based questions, requiring the test taker to demonstrate their ability to complete tasks in simulations of real-world security situations.”

CASP is intended for IT professionals with at least 10 years’ experience in IT administration and five years hands-on technical security experience in job roles such as information security analyst, security architect, cyber security risk manager and cyber security risk analyst.

Additionally, CASP is included in U.S. Department of Defense Directive 8570.01-M, which provides guidance and procedures for the training, certification, and management of all government employees who conduct information assurance functions in assigned duty positions.

CASP addresses the need for enterprise security skills in the following DoD job roles:


  •     IA Technical Level III
  •     IA Manager Level II
  •     IA Architect & Engineer Level I
  •     IA Architect & Engineer Level II
CASP is accredited by ANSI as showing compliance towards the ISO/IEC 17024 Conformity Assessment, the international standard designed to ensure that certification bodies around the world operate in a consistent, comparable and reliable manner.

Training Resources Available

The first to market with CompTIA-approved preparatory training is Skillsoft, a recognized learning industry leader. Skillsoft’s CAS-002 eLearning self-paced online courseware includes engaging rich-media lessons with hands on practice, ‘how to’ videos for quick nuggets of instruction, live one-to-one mentoring for personal support and Test Prep practice exams. The courseware is eligible for credits under CompTIA’s Continuing Education Program. For a limited time, Skillsoft is offering customers a special discount on the CASP exam voucher for the CAS-002 exam.

Additional training materials are available from Wiley/Sybex (self-study book), Logical Operations (instructor-led training) and Kaplan/Transcender (practice test).

About CompTIA

CompTIA is the voice of the world’s IT industry. Its members are the companies at the forefront of innovation; and the professionals responsible for maximizing the benefits organizations receive from their investments in technology. CompTIA is dedicated to advancing industry growth through educational programs, market research, networking events, professional certifications and public policy advocacy. For more information, visit www.comptia.org

Wednesday, October 29, 2014

CompTIA A+® Certification Reaches New Milestone

CompTIA, the association of the IT industry and the largest provider of vendor-neutral certifications for the IT workforce skills in the world, said today its flagship vessel certification, CompTIA A + ®, has reached a milestone. 

This month CompTIA A + exceeded one million threshold for the number of people who have earned the credential since it was introduced in 1998. 

"Each certification is accompanied by a unique story," said Todd Thibodeaux, president and chief executive officer, CompTIA. "It's a high school student who found his career calling after passing the A + exam. He's a veteran who played the credential in a job in the private sector. It's someone who started as a help desk technician and now runs his own company. "

Brian Blum earned his CompTIA A + certification in 1999. The credential helped him get a job as a technical trainer. Today he is the owner of Maverick IT Solutions, Inc., a provider of consulting and support services for schools, nonprofit organizations and small office / home office customers in the metropolitan New York. 

"The IT industry is moving and evolving, so it is important for industry professionals to keep their skills and certifications to date," Blum said. "If I could offer professional guidance to individuals looking to get jobs in IT today, I would tell them to distinguish themselves from the pack by credentials what they already know and then to embark on an iterative process throughout life always learn more. "

"Through years of innovations in technology and changes in the workplace, CompTIA A + continues to maintain its position as the leading edge, must have credentials to people taking their first steps into the IT workforce" 

CompTIA and many authorized partners are celebrating the milestone of one million-by granting awards to more than 45 IT professionals around the world. 

The grand prize winner is Logan Murphy, Fort Collins, Colo., Who works for Long View Systems, a leading IT solutions and services company in North America. 

"CompTIA A + is the most effective way to demonstrate your competence as a Tier One IT professional," Murphy said. "It was a challenge to broaden my knowledge, especially in the basic aspects of technology that touch every day. I know I will not be in a service desk forever, but knowledge of the A + exam is me serve well through all the opportunities in IT. "

As the grand prize winner, Murphy will receive accommodation and entry to the exhibition industry's technology of choice. You will also receive a free three-day trip to Houston to meet certification author and Guru Mike Meyers; starring in a new training video; and receive the latest CompTIA Network + training package, all accessories of Total Seminars CompTIA partners. 

Other individuals who recently CompTIA A + certification earned awards received training for future CompTIA certifications. The full list of the partners that participated in the CompTIA A + Million promotion is available at http://offers.comptia.org/onemillioncertified/partners.html

About CompTIA

CompTIA is the voice of the world's information technology (IT) industry. Its members are the companies at the forefront of innovation; and the professionals responsible for maximizing the benefits organizations receive from their investments in technology. CompTIA is dedicated to advancing industry growth through educational programs, market research, networking events, professional certifications and public policy advocacy.

Monday, September 29, 2014

How to Pass the A+ 220-801 & 220-802



This video describes in brief how to pass the CompTIA A+ 220-801 & 220-802 exams. To become A+ Certified you must pass both the 220-801 and the 220-802 tests.

Monday, September 15, 2014

Certification Exam Objectives CompTIA A + Exam Number 220-801

In order to receive CompTIA A + certification, a candidate must pass two exams. the first exam is CompTIA A + Exam 220-801 Certification The CompTIA A + 220-801 exam measures the necessary competencies for an IT professional with entry-level knowledge equivalent of at least 12 months of practical experience in the laboratory or in the field. candidates successful will need to assemble the components based on customer requirements knowledge install, configure and maintain devices, PCs and software to end users understand the basic principles of network systems and security / forensic analysis, diagnose, and document solutions properly and securely common hardware and software problems at once so that applicable skills troubleshooting.

 Successful candidates will also provide appropriate customer service; will understand the basics of virtualization, image processing and implementation. CompTIA A + has ANSI accreditation by demonstrating compliance with the ISO 17024 standard and as such, receives regular reviews and updates to the exam objectives.

The following objectives CompTIA A + 220-801 originate in expert workshops and thematic area results industry-wide surveys regarding the skills and knowledge necessary for a professional IT baseline. The percentages in this document represent the relative importance of areas themes (domains) of the associated set of knowledge and together lay the foundation of a IT professional entry level.This examination blueprint includes domain weighting, test objectives and example content. The themes and concepts include examples to clarify the test objectives and should not be construed

as a complete listing of all the contents of this review. It encourages candidates to use this document to guide their studies. The following table shows the domains for this exam and the percentage they are depicted. The CompTIA A + 220-801 exam is based these objectives.

CompTIA is constantly reviewing the content of our exams and updating test questions to ensure that our exams are current and the safety of the questions is protected. When necessary, we will publish updated exams based on existing exam objectives. Remember that all materials related to preparing for the exam will be valid.

Sunday, July 13, 2014

Technology Grows in Importance for Retailers, New CompTIA Research Study Reveals

innovations in information technology (IT) continue to transform the retail sector, with digital signage, payment processing, customer engagement solutions and other functions that play increasingly important, according to new research published today by CompTIA, the 'non-profit association for the IT industry,
Seventy percent of retailers surveyed rate technology is important for their business, Retail Sector Technology Adoption Trends CompTIA Study Reveals. That figure is expected to rise to 83 percent by 2014.

But the study also indicates that a large number of retailers have not been able to use technology as well as it could or should. Only seven percent of retailers report being exactly where they want to be in the use of technology, while the rate of 29 per cent as very close.

"Reaching a state of optimal use of technology is a high bar for almost any business to achieve," said Tim Herbert, vice president, research, CompTIA. "But the vast majority of retailers clearly want to improve their use of technology. For some this will lead to adoption of new technologies for the others, improving the use of what they have in place."

A net 63 percent of retailers plan to increase IT spending in 2012, with the remaining 37 percent planning to reduce or hold the line. Large retailers expect to increase IT spending more - 4.8 percent, on average. For all firms, the average expected increase was 4.2 percent.

Innovations Transforming Landscape

New developments in the areas of digital signage, social engagement, mobility, payment processing and other areas given refuge retailers with new tools and functionality, and in some cases the challenges.

One in three retailers currently use digital signage, with 20 percent intending to do so soon, according to the survey conducted by CompTIA. Sales and promotional announcements and other direct engagement with customers are the most popular uses, cited by 71 percent of respondents.

Among all emerging technologies, adoption intention ranks first for geo-localization. Approximately one in five retailers that use geo-location technologies and other location-based clients to reach solutions. One reason for the strong interest may be a defensive threat 'showrooming' practice that consumers visit a physical store to evaluate a product, but to make the purchase from a retailer online for the lowest price possible.

"The location-based technologies can provide retailers the tools to encourage purchases at stores such as special discounts for customers in stores that are recorded in the middle of an application," Herbert said.

Retailers are also experimenting with technologies that improve the point of sale or Leapfrog those systems and exploit entirely new platforms for processing payments. CompTIA in the study, 13 percent of retailers say they are currently using a mobile payment system. Another 19 percent plan to implement the technology in the next 12 months.

But adoption of these new solutions and the other, must be accompanied by a strategy of broad-based technology that meets the basic needs as well.

"Reliable wireless connectivity, robust security, quality end points, data backup and other commodities cannot be overlooked by retailers eager to add new functionality," Herbert said.

Data for CompTIA Retail Sector Technology Adoption Trends study is based on an online survey of 500 U.S. retailers in major business categories, including apparel, home products, health and beauty, sporting goods and types related files. The survey was conducted between March 27 and April 2, 2012.
The complete report is available at no cost to CompTIA members who can access the file at CompTIA.org or by contacting research@comptia.org.